Maestro’s Pricing Plans

Maestro is the solution to both start and scale with. Whether you’re hosting a small ticketed event, entertaining an ongoing subscriber base, throwing a large scale free event, or pretty much anything in between - we have the right plan for you.

Plus

Best for small-sized free or ticketed events.

Keep 100% of ticketing revenue.

14-day free trial period, cancel anytime.

$99
USD / Month
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Unique Viewers¹500
Viewer Hours¹2,500
Broadcast Hours20
Customer Success Manager-
Event Support-
TermMonthly

Pro

Best for larger-ticketed events and ongoing subscriber bases.

Keep 100% of ticketing revenue.
$249
USD / Month
Contact Us
Unique Viewers1,000
Viewers Hours5,000
Broadcast Hours20
Customer Success Manager-
Event Support-
TermMonthly

Business

Best for mid-sized free and ticketed events that includes hands-on customer support.

Keep 100% of ticketing revenue.
$2,499
USD / Month
($29,988 annually)
Contact Us
Unique Viewers15,000
Viewer Hours10,000
Broadcast Hours50
Customer Success ManagerIncluded
Event Support2 Hours
TermAnnually

Enterprise

Best for large volumes of events and large free events.

White-glove service included,
Keep 100% of ticketing revenue.
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Contact Us
Unique Viewers100,000
Viewer Hours25,000
Broadcast Hours100
Customer Success ManagerIncluded
Event Support5 Hours
TermAnnually
¹ Included Unique Viewers and Viewer Hours for your free content
² Paywall Fee: 15% of gross value added as a “Service Fee” to end-consumer. Minimum Paywall Transaction price: $5
³ Shopify Merchandise Fee: 5% of gross transaction before shipping and taxes

Definitions

Viewer Hours

The sum of all hours watched using the Maestro Player (live or on-demand). E.g: If User A watches live for 30 minutes + User B watches a VOD for 30 minutes, that is 1 Viewer Hour.

Broadcast Hours

The amount of time spent streaming through to the Maestro Player. E.g. If an event is streamed from 7pm - 9pm, that is 2 Broadcast Hours.

Customer Success Manager

Not available for Plus and Pro

Customer Success Managers are available via email and scheduled calls, providing priority support instead of going through the Help Center ticket system. Customer Success Managers are available during business hours. This option does not include event support.

Not available for Plus and Pro

Event Support

Not available for Plus and Pro

Event Support ensures that a member of the Maestro team will be available during your event to help you in the case that any technical issues occur. Event Support must be booked one week in advance of the event to ensure staff availability.

Not available for Plus and Pro

Viewer Support

Maestro will handle viewer inquiries as they relate to your ticketing and subscriptions. We will assist in account troubleshooting, event access, refunds and subscription cancellations in accordance with your chosen policy. Viewer Support hours are Monday-Friday, 8am-5pm PST. If your event falls outside of these hours, contact us via the Maestro Help Center and we will work with you to accommodate support.

* Available when using ticketing, subscriptions or access codes

Watch Together

Watch Together allows viewers to create private video chat rooms of up to 6 participants right alongside the stream. Once inside, they can invite friends to their unique room using a simple invite code or link - enabling everyone inside to watch the event and communicate with each other at the same time. Pricing is variable based on total viewer hours used by this feature.

Ready to start creating meaningful interactive experiences through video?

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